Refund policy

We want you to love your Somnium purchase. If you're not satisfied, we accept returns under the terms below. Return Window You have 30 days from the date your order is delivered (not the date it was placed) to request a return. Eligibility To be eligible for a return, your item must be unused, in its original packaging, and with all tags and included materials intact. You'll also need your order number or proof of purchase. How to Start a Return Email us at somniumcervical@gmail.com with your order number and the reason for your return. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Return Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot issue a refund for a return that is lost in transit. Damages and Issues Please inspect your order upon delivery and contact us immediately at somniumcervical@gmail.com if an item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right. Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–7 business days of us receiving the returned item. Please remember it can take additional time for your bank or credit card company to post the refund. Questions You can always contact us about returns at somniumcervical@gmail.com.Refund Policy

Last updated: August 21, 2026

We want you to love your Somnium purchase. If you're not satisfied, we accept returns under the terms below.

Return Window
You have 30 days from the date your order is delivered (not the date it was placed) to request a return.

Eligibility
To be eligible for a return, your item must be unused, in its original packaging, and with all tags and included materials intact. You'll also need your order number or proof of purchase.

How to Start a Return
Email us at somniumcervical@gmail.com with your order number and the reason for your return. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot issue a refund for a return that is lost in transit.

Damages and Issues
Please inspect your order upon delivery and contact us immediately at somniumcervical@gmail.com if an item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 5–7 business days of us receiving the returned item. Please remember it can take additional time for your bank or credit card company to post the refund.

Questions
You can always contact us about returns at somniumcervical@gmail.com.