Shipping policy
Shipping Policy
At Somnium Cervical Labs, we currently ship to addresses within the **United States only**. Here's exactly what to expect from the moment you place your order to the moment it arrives at your door.
## Order Processing
All orders are processed within **1–3 business days** of purchase. You'll receive a confirmation email as soon as your order is placed, and a shipping confirmation with tracking information once it leaves our warehouse.
## Estimated Delivery Time
- **United States:** 10–20 business days after processing
Please note: delivery times are estimates and may vary due to carrier delays, weather, or high order volume. You'll be able to track your package in real time using the tracking link provided in your shipping confirmation email.
## Shipping Rates
**Free standard shipping** on all US orders.
## Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to update after you receive this email.
## Delayed, Lost, or Missing Packages
If your order hasn't arrived within the estimated window, or your tracking shows no movement for several days, please reach out to us at joshuaestrada0137@gmail.com and we'll look into it right away.
## Incorrect Address
Please double check your shipping address at checkout. We're not able to redirect packages once they've shipped, and orders returned due to an incorrect address may be subject to a reshipping fee.
## International Orders
At this time, we are only able to ship within the United States. We hope to expand to more countries soon — check back or sign up for our newsletter for updates.
## Questions?
Contact us at joshuaestrada0137@gmail.com and we'll get back to you within 24 hours.
*Somnium Cervical Labs — Last updated [date]*